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做产品要自己的狗粮自己吃 周鸿t回应为何当客服

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2016-10-10 14:50:57 转载来源: 网络整理/侵权必删

站长搜索讯 10月10日消息,今天上午360 CEO周鸿t在其公众号老周开讲上,回答了近期关于“老周为什么要当客服?”的疑问。周鸿t称:“我一直主张,做产品一定要自己的狗食自己吃,一定要亲身使用,,如果你自己都不用,当然不可能体会到作为一个观众、或者作为一个用户的感受,当然不可能把产品做好

站长搜索讯 10月10日消息,今天上午360 CEO周鸿t在其公众号老周开讲上,回答了近期关于“老周为什么要当客服?”的疑问。

周鸿t回应为何当客服:做产品要自己的狗粮自己吃

周鸿t称:“我一直主张,做产品一定要自己的狗食自己吃,一定要亲身使用,,如果你自己都不用,当然不可能体会到作为一个观众、或者作为一个用户的感受,当然不可能把产品做好。”

周鸿t还表示,做产品最重要的是接地气、保持手感。需要了解用户们在想什么,原因是目前我们的产品不完美、当前的游戏规则不完美。

周鸿t称,在花椒里面做客服,是为了拿到一手用户的信息,也需要思考这个产品下一步怎么走。“做客服确实对我理解花椒很有帮助,我知道很多花椒主播的喜怒哀乐,我也知道很多土豪的想法,我不可能只听你们说,就相信这个产品现在这样就挺好。”

标签: 产品 自己的 狗粮 自己 周鸿 回应 为何 客服


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